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The Challenge of Crafting a Highly Configurable TMS

In the rapidly evolving landscape of logistics, creating a highly configurable Transport Management System (TMS) has become a pressing concern for businesses worldwide. The logistical intricacies they face necessitate adaptable and responsive systems that cater to their specific requirements. Yet, crafting such a TMS that meets these demands is no small feat.

The Quest for Customization

The quest to design a highly configurable TMS begins with the need for flexibility. In a world of diverse and ever-changing logistics demands, a one-size-fits-all approach is inadequate. Companies, especially those with extensive and complex supply chains, require TMS solutions that can be tailored to their unique operational models. This includes accommodating their specific shipping methods, route planning, last-mile delivery requirements, and integration with existing technology infrastructure.

Zyllem and Zuellig Pharma

Zuellig Pharma, a major player in healthcare services across Asia, embarked on a two-year journey to develop a TMS tailored to its intricate logistics network.

Zuellig Pharma found a solution in Zyllem. Zyllem’s expertise in logistics software provided the missing piece in the puzzle. Zyllem’s TMS was designed to accommodate complex logistics requirements and could be configured to suit Zuellig Pharma’s specific needs.

“We have never experienced a system that is so highly configurable. One of our business units tried to build a system for two years now and have given up.” Regional Procurement Management

This partnership proved to be a turning point. Zuellig Pharma achieved a level of flexibility and configurability in their logistics operations that was previously elusive. By adopting Zyllem’s TMS, they found the right tool to navigate the intricacies of pharmaceutical logistics.

The Future of Logistics SaaS

This journey highlights the increasing importance of cloud-based logistics software, often referred to as logistics SaaS (Software as a Service). According to statistics from Benzinga, the Worldwide Logistics SaaS Market is projected to experience a significant compound annual growth rate (CAGR) of 18.4%. It’s anticipated to grow from USD 33.44 billion in 2023 to USD 93.47 billion by 2030.

Logistics SaaS solutions are becoming the preferred choice for businesses seeking highly configurable TMS. The scalability, flexibility, and ease of implementation make them an attractive option in a rapidly evolving logistics landscape.


Creating a highly configurable TMS is a formidable challenge for businesses, especially in industries like pharmaceutical logistics. Zuellig Pharma’s two-year journey to achieve this level of customization serves as a testament to the complexity of the task. However, Zyllem emerged as a solution that helped them overcome these challenges. This partnership showcases the potential of cloud-based logistics SaaS solutions to provide the flexibility and adaptability businesses need in a dynamic logistics environment. As Zuellig Pharma’s success story illustrates, the future of logistics lies in embracing highly configurable systems that can evolve with the ever-changing demands of the industry.

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